tk999agent Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the tk999agent platform ("Platform", "we", "us") and its users ("User", "you", "your").

tk999agent is a secure and reliable online betting and casino platform operated for users in Bangladesh. By using the platform, you agree to comply with all of the terms below.

• These terms apply to the tk999agent website, mobile version and any related services.
• We reserve the right to modify these terms at any time with prior notice.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If any part of these terms seems unclear, please contact us at [email protected].

The following eligibility requirements must be met to participate on the tk999agent platform:

2.1 Age Requirement

Only users aged 21 or above are permitted to use this platform. tk999agent may request identity documents or proof of age at any time for verification purposes. Providing false age information will result in immediate account closure and deposited funds may be forfeited.

2.2 Geographic Eligibility

This platform is primarily operated for users in Bangladesh. Users are responsible for confirming that participation in online gaming or betting activities is lawful from their location. Full responsibility for any violation of local laws rests with the user.

3.1 One Account Policy

Only one account per person is permitted. If the same person opens multiple accounts, all accounts will be closed and any accumulated bonuses will be cancelled. If multiple members of the same household manage accounts from the same device or IP address, tk999agent advises them to notify us.

3.2 Registration Information

Providing accurate and truthful information at the time of account registration is mandatory. Registration information will include:

• Full name (as per national identity card)
• Valid mobile number (registered with bKash, Nagad or Rocket)
• Date of birth (for age verification)
• A secure password

3.3 Account Security

It is the user's responsibility to keep account login details completely confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify our 24/7 live chat support immediately.

4.1 Minimum Deposit and Withdrawal

The minimum deposit amount on tk999agent is ৳200 (per method). The minimum withdrawal amount is ৳800.

4.2 Payment Methods

tk999agent currently supports the following payment methods:

• bKash — popular mobile financial service in Bangladesh
• Nagad — digital financial service of the postal department
• Rocket — mobile banking service of Dutch-Bangla Bank

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 1 hour. Withdrawal requests will only be approved to the same payment method used for the deposit.

4.4 Verification Requirements

Identity verification may be required for large withdrawal amounts. All financial information is kept secure using SSL encryption and secure transaction technology.

5.1 Welcome Bonus

tk999agent offers new members a 100% bonus up to ৳10,000 on their first deposit. The wagering requirement for the bonus is 15 times (15x).

For example:

• Deposit ৳1,000 → receive ৳1,000 bonus → total balance ৳2,000
• Deposit ৳22,000 → receive ৳10,000 bonus → total balance ৳32,000

5.2 Bonus Usage Terms

• Bonuses are only usable for gaming and betting on the tk999agent platform.
• Bonus funds cannot be withdrawn until the wagering requirement is completed.
• The validity period of a bonus is limited to a specific time from the date it is issued.
• The welcome bonus can only be claimed once per account.

5.3 VIP Cashback Program

tk999agent's VIP program has four tiers, with weekly cashback offered at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

It is possible to advance to higher VIP tiers through regular gaming activity.

5.4 Promotion Abuse

If abuse of any bonus or promotion is detected, the relevant bonus will be cancelled and the account may be suspended. tk999agent monitors all activity to ensure bonus integrity.

6.1 Fair Play Policy

tk999agent is committed to ensuring a fair and transparent gaming environment. All games on our platform are operated through established technology providers, including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi and many more. Game results are kept completely unbiased using Random Number Generator (RNG) technology.

6.2 Betting Limits

Each game or sports event has specific minimum and maximum betting limits. These limits are clearly displayed in the game interface.

6.3 Technical Issues

In the event of a technical error or disconnection during a game, tk999agent will make a decision based on saved game history. If saving the game result was not possible, that bet will be considered void.

The following activities are strictly prohibited on the tk999agent platform:

• Using the platform for money laundering or illegal financial transactions
• Managing multiple accounts or using another person's account
• Exploiting the bonus system to gain an unfair advantage
• Attempting to hack or make unauthorized modifications to game software
• Using automated bots or software to play games
• Engaging in fraudulent activities with other users
• Registering with a false identity or fake information
• Managing an account on behalf of a minor

8.1 tk999agent's Rights

tk999agent reserves the right to suspend or close any account in the following circumstances:

• Violation of these terms
• Providing false or incomplete information
• Suspicious or fraudulent activity
• Failure to pass age verification
• Order from a court or regulatory authority

8.2 Voluntary Account Closure

You can close your account at any time by contacting our support. Any approved balance may be withdrawn before account closure, however any usable bonus will be cancelled.

tk999agent believes in responsible gaming. We encourage users to develop safe and healthy gaming habits.

9.1 Self-Control Tools

The following tools are available on our platform:

• Deposit Limit: Set a daily, weekly or monthly deposit limit
• Loss Limit: Set a maximum loss amount for a given period
• Session Time Limit: Set the duration of a continuous gaming session
• Self-Exclusion: Take a break from the platform for a set period

For more detailed information on responsible gaming, visit our Responsible Gaming page.

Protecting your personal information is our highest priority. All personal and financial data is kept secure through SSL encryption technology.

• Your personal information will never be sold to third parties.
• A limited amount of data may be analyzed as needed to improve our services.
• Information may be provided in response to lawful requests from law enforcement agencies.

To learn the full details of our data protection policy, visit the Privacy Policy page.

All content published on the tk999agent website — logos, designs, text, graphics, software, and any other elements — are the intellectual property of tk999agent or its respective licensors.

• Reuse, publication, or distribution of any content beyond personal and non-commercial use is prohibited.
• No content may be copied or modified without prior written permission from tk999agent.
• All intellectual property of third-party game providers remains under their respective ownership.

tk999agent will not be held liable in the following situations:

• If gaming is interrupted due to loss of internet connection
• For issues caused by technical faults on the part of a third-party game provider
• For issues related to the user's own device or software
• If service is disrupted due to force majeure events such as natural disasters, war, or government restrictions
• For losses arising from the user's own negligence or violation of these terms

tk999agent reserves the right to change, add to, or amend these terms at any time. Changes will take effect as soon as they are published.

• Registered users will be notified of significant changes.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If you do not agree to the new terms, please contact us to close your account.

The latest terms will always be available on this page. The date of the most recent update will be noted at the top of the page.

If you have any questions or complaints about these terms, please contact us:

• Live Chat: 24/7 live chat support in Bengali
• Email: [email protected]

After receiving a complaint, we do our best to provide a resolution as quickly as possible. Complex matters may require additional time to investigate.